Privacy Policy
A LEGAL DISCLAIMER
Last updated: 11 November 2025
Website: www.kojoscleaning.com
Business name: Kojo’s Cleaning Works
Contact email: info@kojoscleaning.com
Phone: +447459267235
1. Introduction
Kojo’s Cleaning respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your data when you visit our website, contact us, or use our cleaning services.
By using our website or providing your details, you agree to the terms of this policy.
2. Information We Collect
We may collect the following types of personal data:
Contact Information: name, phone number, email address, and address.
Service Details: information about your property and cleaning requirements.
Payment Information: only where necessary for completing transactions (processed securely via third-party payment providers; we do not store card details).
Website Usage Data: IP address, browser type, pages visited, and time spent on our website (via cookies and analytics tools).
3. How We Use Your Information. We use your information to
-Provide quotations and deliver our cleaning services.
-Respond to your enquiries and manage bookings.
-Send appointment confirmations, reminders, or follow-up messages.
-Improve our website, services, and customer experience.
-Maintain internal records and comply with legal obligations.
We do not sell, rent, or trade your personal data to third parties.
4. Legal Basis for Processing
We process your personal data based on:
Contractual necessity – to provide cleaning services or quotations you’ve requested.
Legitimate interests – to operate and improve our business efficiently.
Consent – when you agree to receive marketing or leave a review.
Legal obligation – to comply with tax or record-keeping requirements.
5. Data Sharing
We may share your data only with:
Trusted service providers who help us operate our business (e.g., payment processors or email services).
Legal or regulatory bodies, when required by law.
All third parties are required to keep your information secure and use it only for the agreed purpose.
6. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, typically for up to 6 years to meet tax and record-keeping obligations.
7. Cookies and Analytics
Our website may use cookies or analytics tools (such as Google Analytics) to collect anonymous usage data.
You can adjust your browser settings to refuse cookies; however, some features of the site may not function properly.
8. Your Data Protection Rights
Under UK GDPR, you have the right to:
-Access the personal data we hold about you.
-Request correction of inaccurate information.
-Request deletion of your data (“right to be forgotten”).
-Object to or restrict how we process your data.
-Withdraw consent for marketing at any time.
To exercise any of these rights, please get in touch with us at info@kojoscleaning.com
9. Data Security
We use appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us